Group3 provides complete destinations list for VoIP calling.
All of our packages contain numerous fail-over routes , which means that if your call is not placed on one route it is automatically directed to another route, until the call is placed successfully.
We constantly add new routes in an ongoing effort to improve the quality of the routes and the competitiveness of our pricing.
When you sign up to Group3 you get the assurance that your pricing will always be in line with the market, so when market prices go down, we will reduce your prices also.
A-Z Package description
Silver package – Our most competitively priced package. Sign up to get the best pricing for all international destinations.
Gold Package – All the routes in our gold package provide higher than average call quality.
On top of that Users of the Gold package enjoy an average of 4-5 possible fail over routes, ensuring call placement and quality.
Premium Package – we only use the best quality routes in our premium Package, which has an average of 6 possible fail-over routes and uses Tier-1 carriers for placing the call.
Get the latest rate sheet: http://group3.ca/Group3Corp_AZ_Rates.xls
A Session Initiation Protocol (SIP) connection is a Voice over Internet Protocol (VoIP) service offered by many Internet telephony service providers (ITSPs) that connects a company’s private branch exchange (PBX) telephone system to the public switched telephone network (PSTN) via the Internet.
Using a SIP connection may simplify administration for the organization as the SIP connection typically uses the same Internet access that is used for data. This often removes the need to install Basic Rate Interface (BRI) or Primary Rate Interface (PRI) telephone circuits. (source: http://en.wikipedia.org/wiki/SIP_connection)
Who can benefit from this service?
- Businesses with branch offices and require to save on inter-office communications.
- IP-PBX service providers
Group3 provides numbers or DIDs for over 400 cities and towns. The infrastructure has adopted allows to deliver high quality voice service for businesses and carriers who wish to lower long distance costs without having physical presence in those areas.
Who would benefit from this service?
- Businesses wanting to have to provide local numbers in cities they have customers or business partners.
- Businesses with branch offices and require to save on inter-office communications
- Phone card companies who want to provide local access numbers,
And many more …
General
Connecting with Group3 is very simple. In order to start please open a test account through our website at by clicking on the “Sign-up now” button. When the registration form opens up please provide all the requested info. After submitting your information a new user account will be created for you automatically. The next step is to use the account control panel to request a test account with one of our packages (silver, gold, or premium).
One you have chosen a specific package, we will create your account for you and send you an email with all the required technical info, which you will need in order to setup your own system.
That's it!!! After setting up you system you can start sending calls to Group3.
You can find our rates on our website at http://www.group3.ca/Group3Corp_AZ_Rates.xls
Group3 provides international call services to all possible countries. The industry term for such a service is A-Z because it covers all countries from Angola to Zimbabwe.
Buying & Selling VOIP Direct Routes
If you have a large volume of traffic over 500k monthly and would like to sign up to our wholesaler package please contact us through sales@group3.ca.
Yes, Group3 does buy direct routes , if you have such routes to offer please send us an email to sales@group3.ca . please include in the email the ASR ACD and rate for this route.
Payments and Billing
Depending on the method of payment and the origin of the transaction, some payments can take up to 72 hours to process.
Because of that please make sure that you always keep your account with extra funds for at least 72 hours worth of calls.
After sending money using one of the methods mentioned above, please open a support ticket, and include the following information: you account name and all the reference info for the financial transaction.
Our billing team will verify your transaction and credit your account accordingly.
Payments should be sent to:
Ali Mirdamadi
601-3601 HWY 7 EAST
Markham, ON, L3R 0M3, CANADA
You can wire your payments to either of the following accounts:
- US:
Name: Ali Mirdamadi
Account Number: 705 303-237-4
Bank Name: RBC Centura
Routing/ABA #: 067012882Currency: USD
- Canada:
Name of Bank: Royal Bank of Canada
Address: 7481 Woodbine Ave.
MARKHAM, ONTARIO, L3R 2W1
Transit Number: 03012
Account Number: 4005906
Swift Code: ROYCCAT2
ABA #: 021000021
For: Group3 Corp.Currency: USD
Group3 accepts the following payment methods Wire Transfers to our accounts in the US or Canada, Western Union, and PayPal.
Reselling Termination
If you already have customers and a large volume of calls, Group3 can offer you hosted switch services. If you sign up to our hosted service you will receive your own online control panel , which will allow you to add customers , and carriers and set your own prices .
If you want to offer VoIP services to retails customers you can sign up with our Hosted PBX program. You will receive your own dedicated PBX that allows you to register retails customers and provide class-5 residential services to them.
Becoming is a VoIP wholesaler is easy. All you need to do is sign up to our Reseller program. You will receive your own online portal for you and your customers , you can add your own customers and set your own prices , for further info please contact sales@group3.ca.
Technical Issues
Try to define a new Trunk in your Free PBX as shown below,
copy and paste the following in "Peer Details Section" :
canreinvite=no
context=from-pstn
host=208.69.56.54
insecure=invite,port
type=friend
and then assign the trunk to one of your outbound routes.
Step 1: Edit the file "extenstion_additionals.conf" and copy paste the following under [globals] section.
Note: Make sure you replace "TECH_PREFIX_PROVIDED_BY_GROUP" with the Prefix sent to you by Group3 Support.
OUTKEEPCID_1 = off
OUTCID_1 =
OUTMAXCHANS_1 =
OUTPREFIX_1 = TECH_PREFIX_PROVIDED_BY_GROUP#
OUT_1 = SIP/G3-Term
Step 2: Add the following in sip_additional.conf
[G3-Term]
type=friend
insecure=invite,port
host=208.69.56.54
context=from-pstn
canreinvite=no
If you are not happy with the quality of some of you calls. Please open a support ticket through our website and provide us with the CDR’s of the failed calls. Please Note we have to receive the failed CDR’s in order to troubleshoot the problem.
If some of your calls are going through and some don’t, it might be a route issues. Please open a support ticket through our website and provide us with the CDR’s of the failed calls.
Please Note we have to receive the failed CDR’s in order to troubleshoot the problem.
If all your calls are not going through it might be a connectivity issues , please verify that you have provided us with the correct IP addresses for your servers and that you are using the correct tech prefix and destination IP’s which we assigned to you.
Another possibility might be that you ran out of credit in your account and need to reload it.
If your system us setup properly and your account does have credit, but you are still not able to send calls , please open a support ticket through our website , and provide all relevant info including : account name , origin IP, tech prefix, and destination IP.
Test Accounts and Control Panel
Group3 offers 3 retail packages silver gold, and premium. All 3 packages cover all destinations (A-Z) , and they provide multiple failovers for each route. The difference between the packages is the number of failovers for each route and the quality of the failover routes. This means that the premium package will provide more failovers then the silver package, and it will include more expensive and higher quality routes. The best way to decide which package is best for you is to try them and see which one addresses your needs.
Customers with large call volume can sign up to all packages and route some of their traffic through our silver package , some of it through our gold package and the rest through the premium package.
i. In order to start please open a test account through our website at by clicking on the “Sign-up now” button. When the registration form opens up please provide all the requested info. After submitting your information a new user account will be created for you automatically. The next step is to use the account control panel to request a test account with one of our packages (silver, gold, or premium).
ii. One you have chosen a specific package, we will create your account for you and send you an email with all the required technical info, which you will need in order to setup your own system.
Yes when you sign up for a test account we will give you free credit for testing. You try our packages and routs , and send money only when you want to start using live calls.