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	<title>Group3.ca</title>
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	<link>http://group3.ca</link>
	<description>Hosted IP PBX and Sip Trunk Provider</description>
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		<title>Resell IP PBX, Termination, Phonecards, Callback and more</title>
		<link>http://group3.ca/voip-resell/</link>
		<comments>http://group3.ca/voip-resell/#comments</comments>
		<pubDate>Sat, 25 Dec 2010 20:07:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Partners & Resellers]]></category>

		<guid isPermaLink="false">http://new.group3.ca/?p=48</guid>
		<description><![CDATA[Resell VOIP Termination The VoIP market is booming! In the next few years a major portion of voice calling will switch to VoIP traffic. If you want to become part of the VoIP success, join our team , by becoming a Group3 VoIP reseller. We will provide you with all the tools that you need [...]]]></description>
			<content:encoded><![CDATA[<p><div class='postTabs_divs postTabs_curr_div' id='postTabs_0_48'>
<span class='postTabs_titles'><b> Resell VOIP Termination</b></span></p>
<p>The VoIP market is booming!</p>
<p>In the next few years a major portion of voice calling will switch to VoIP traffic.</p>
<p>If you want to become part of the VoIP success, join our team , by becoming a Group3 VoIP reseller.<br />
We will provide you with all the tools that you need to succeed, including :</p>
<ul>
<li> Online system for managing your customers, their access level and rates.</li>
<li> Competitive pricing that will allow you to market our services effectively in market that growing more competitive every day.</li>
<li> Highly knowledgeable customer service and support team , that  will be able to guide you and help you troubleshoot any technical issues</li>
</ul>
<p><strong>Please <a title="Resell VOIP Termination" href="http://group3.ca/contact-us/">contact </a>our sales and inquire about our &#8220;Termination Reseller&#8221; options.</strong></p>
<p></div>

<div class='postTabs_divs' id='postTabs_1_48'>
<span class='postTabs_titles'><b> Resell IP PBX and More</b></span></p>
<table border="1" cellspacing="1" align="center" bordercolor="#FFFFFF">
<tbody>
<tr>
<td>
<h4>PLANS</h4>
</td>
<td align="center" bgcolor="#FFFFFF">Reseller &#8211; 20</td>
<td align="center">Reseller &#8211; 50</td>
<td align="center" bgcolor="#FFFFFF">Reseller &#8211; 100</td>
<td align="center">Reseller &#8211; 200</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF">
<h4><strong>FEATURES</strong></h4>
</td>
</tr>
<tr>
<td align="left"><strong>DIDs included</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>5</strong></td>
<td align="center"><strong>10</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>30</strong></td>
<td align="center"><strong>50</strong></td>
</tr>
<tr>
<td align="left"><strong>Phone Extensions</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>20</strong></td>
<td align="center"><strong>50</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>100</strong></td>
<td align="center"><strong>200</strong></td>
</tr>
<tr>
<td align="left">Special Extensions</td>
<td align="center" bgcolor="#FFFFFF">5</td>
<td align="center">10</td>
<td align="center" bgcolor="#FFFFFF">20</td>
<td align="center">50</td>
</tr>
<tr>
<td align="left">Calling Card Codes</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Callback Caller IDs</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Concurrent Calls</td>
<td align="center" bgcolor="#FFFFFF">5</td>
<td align="center">10</td>
<td align="center" bgcolor="#FFFFFF">30</td>
<td align="center">50</td>
</tr>
<tr>
<td align="left">Queue Members</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Mailboxes</td>
<td align="center" bgcolor="#FFFFFF">20</td>
<td align="center">50</td>
<td align="center" bgcolor="#FFFFFF">100</td>
<td align="center">200</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF">
<h4><strong>DISK SPACE</strong></h4>
</td>
</tr>
<tr>
<td align="left">Voicemail</td>
<td align="center" bgcolor="#FFFFFF">100 MB</td>
<td align="center">200 MB</td>
<td align="center" bgcolor="#FFFFFF">500 MB</td>
<td align="center">1000 MB</td>
</tr>
<tr>
<td align="left">Call Recording</td>
<td align="center" bgcolor="#FFFFFF">20 MB</td>
<td align="center">200 MB</td>
<td align="center" bgcolor="#FFFFFF">500 MB</td>
<td align="center">1000 MB</td>
</tr>
<tr>
<td align="left">Sound Files</td>
<td align="center" bgcolor="#FFFFFF">0 MB</td>
<td align="center">200 MB</td>
<td align="center" bgcolor="#FFFFFF">500 MB</td>
<td align="center">1000 MB</td>
</tr>
<tr>
<td align="left">Music on Hold</td>
<td align="center" bgcolor="#FFFFFF">20 MB</td>
<td align="center">200 MB</td>
<td align="center" bgcolor="#FFFFFF">500 MB</td>
<td align="center">1000 MB</td>
</tr>
<tr>
<td align="left">Received Faxes</td>
<td align="center" bgcolor="#FFFFFF">100 MB</td>
<td align="center">200 MB</td>
<td align="center" bgcolor="#FFFFFF">500 MB</td>
<td align="center">1000 MB</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF">
<h4><strong>MANAGEMENT</strong></h4>
</td>
</tr>
<tr>
<td align="left">Clients and permisions</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Extension</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Extension Features</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Phone Extension SIP</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Charging plan</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Sound</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Phone Numbers</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF">
<h4><strong>PRICE</strong></h4>
</td>
</tr>
<tr>
<td align="left">
<h3>Setup fee</h3>
</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$50.00</td>
<td class="green-bold" align="center">$50.00</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$100.00</td>
<td class="green-bold" align="center">$175.00</td>
</tr>
<tr>
<td align="left">
<h3>Monthly fee</h3>
</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$145.00</td>
<td class="green-bold" align="center">$300.00</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$700.00</td>
<td class="green-bold" align="center">$1000.00</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle"><a href="https://store.group3.ca/index.php?page=products&amp;category_id=25" target="_new"><img src="/picture_library/ordernow.png" border="0" alt="" /></a></td>
</tr>
</tbody>
</table>
<p></div>

</p>
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			<wfw:commentRss>http://group3.ca/voip-resell/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hosted IP PBX</title>
		<link>http://group3.ca/hosted-ip-pbx/</link>
		<comments>http://group3.ca/hosted-ip-pbx/#comments</comments>
		<pubDate>Sat, 25 Dec 2010 19:25:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business IP-PBX]]></category>
		<category><![CDATA[Hosted IP PBX]]></category>

		<guid isPermaLink="false">http://new.group3.ca/?p=28</guid>
		<description><![CDATA[Overview Our Hosted IP PBX phone system offers variety of features and its benefits can be experienced without making huge investments. It is considered a convenient and economic telecommunication option for small business organizations, In order to manage your business calls in a proficient manner; the system is integrated with sophisticated features. The system answers [...]]]></description>
			<content:encoded><![CDATA[<p><div class='postTabs_divs postTabs_curr_div' id='postTabs_0_28'>
<span class='postTabs_titles'><b> Overview</b></span></p>
<p>Our Hosted IP PBX phone system offers variety of features and its benefits can be experienced without making huge  investments. It is considered a convenient and economic  telecommunication option for small business organizations, In order to  manage your business calls in a proficient manner; the system is  integrated with sophisticated features.</p>
<p>The system answers all the calls with professionally recorded  welcome messages. It provides the callers a set of choices such as  dial-by-name, dial-by-extensions and routes the calls to the appropriate  department or workforce based on the option preferred by the callers.</p>
<p>Incoming calls can be efficiently directed to the other numbers,  including cell phone numbers, you can manage your business from any  location and still provide the callers with the idea that you are  operating from your office, system automatically transfers the  unattended calls to the voicemail box of the employees where the callers  can leave voice messages.</p>
<p>You can communicate with all the employees operating from  various geographical locations using a single phone number, rather  easily. By using the system multiple calls can be managed at the same  time. The system routes all calls without sending busy signals to the  callers.</p>
<p>For enjoying the features of a hosted PBX system it is not  necessary to purchase and maintain costly PBX equipment in your office.  The equipment is maintained at our site and the PBX services are offered  through a hosted server using high speed Internet or dedicated  telephone connection.</p>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>Virtual PBX </strong></h3>
<p>Assign multiple numbers to your company, define extensions, virtual directory and allow incoming calls to reach certain extensions or departments.</td>
<td width="16%"><img class="alignleft size-full wp-image-340" title="FullRedundancy" src="/picture_library/VPBX.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-342" title="Scalability" src="/picture_library/NumbPort.png" alt="" width="64" height="67" /></td>
<td width="80%">
<h3><strong>Number Portability </strong></h3>
<p>Move your service to us without having to change your existing numbers. You may also move your office location to a new area where your old area code is not available.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>Toll Free or Local Numbers </strong></h3>
<p>Assign toll free numbers (888, 877, 866, etc) to your company name. you may also assign numbers from other area codes and enable others to contact you locally.</td>
<td width="16%"><img class="alignleft size-full wp-image-340" title="FullRedundancy" src="/picture_library/TForLocalNumb.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img src="/picture_library/VoiceMail.png" alt="" width="64" height="67" /></td>
<td width="80%">
<h3><strong>Voice Mail </strong></h3>
<p>The voice mail feature answers calls after a certain amount of time and records the caller&#8217;s message.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>Voice Mail in your Email </strong></h3>
<p>Recorded messages can be listened to while out of office or can be sent by email.</td>
<td width="16%"><img class="alignleft size-full wp-image-344" title="HighAvailability" src="/picture_library/VMtoEmail.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-343" title="WorldClassDC" src="/picture_library/AutoAttend.png" alt="" width="64" height="67" /></td>
<td width="80%">
<h3><strong>Auto Attendant</strong></h3>
<p>Create complex auto-attendant voice menus with multiple contexts, options and actions. An indispensable business tool that can replace a secretary or even substantially reduce costs and increase customer satisfaction.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>FAX </strong></h3>
<p>The fax feature is enabled with T.38 pass-through and endpoint support. This feature allows you to send and receive faxes without any problem even on poor quality connections. The fully-featured fax server can receive and send faxes over email or by using the web management interface.</td>
<td width="16%" valign="top"><img class="alignleft size-full wp-image-345" title="HardwareIndep" src="/picture_library/OnlineFax.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-339" title="EasyRecovery" src="/picture_library/DialbyDirect.png" alt="" width="64" height="64" /></td>
<td width="80%">
<h3><strong>Company Directory</strong></h3>
<p>IVRs are easier to build with the high quality text2speech technology embedded in. Converting text to natural speech has never been easier, even if the message is in a foreign language.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>Call Routing</strong></h3>
<p>The incoming call rules feature improves privacy protection, automates tasks, and increases user&#8217;s productivity. Filter incoming calls based on CallerID and time of call, using rules that can perform a set of predefined actions, such as hang up and transfer to certain destinations.</td>
<td width="16%" valign="top"><img class="alignleft size-full wp-image-337" title="CostEffective" src="/picture_library/AdvCallRout.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-341" title="Green" src="/picture_library/OnHoldMusic.png" alt="" width="64" height="67" /></td>
<td width="80%" valign="top">
<h3><strong>Music On Hold</strong></h3>
<p>Customize your music on hold.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%" valign="top">
<h3><strong>Out of Office Options<br />
</strong></h3>
<p>Create rules to perform a set of predefined actions on certain dates.</td>
<td width="16%"><img class="alignleft size-full wp-image-337" title="CostEffective" src="/picture_library/SpecGreet.png" alt="" width="64" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-341" title="Green" src="/picture_library/WebPortInter.png" alt="" width="64" height="67" /></td>
<td width="80%">
<h3><strong>Web Portal</strong></h3>
<p>The management web interface allows the customer to manage, customize and also configure everything easily and from anywhere.</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="84%">
<h3><strong>Mobile and Conferencing</strong></h3>
<p>Businesses can schedule and have multiple conferences on their conference number. The conference center feature supports one-time and recurring conferences. Conference participants can authenticate when they connect to the conferencing server. Real-time conference utilization reports are available in the interface.</p>
<p>When you are out of office or on the road, you can still create or join existing conferences from public phone numbers. Sharing information with customers is equally easy, they can join conferences by dialing a phone number assigned for this purpose.</td>
<td width="16%" valign="top"><img class="alignleft size-full wp-image-337" title="CostEffective" src="/picture_library/MobPhoneInter.png" alt="" width="120" height="67" /></td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="15" cellpadding="5" width="80%" align="center">
<tbody>
<tr>
<td width="20%"><img class="alignleft size-full wp-image-341" title="Green" src="/picture_library/Green.png" alt="" width="64" height="64" /></td>
<td width="80%">
<h3><strong>Green</strong></h3>
<p>We&#8217;re utilizing one       of the most power stingy  hardware on the market, and allocating resources in       a way to  maximize efficiency.</td>
</tr>
</tbody>
</table>
<p></div>

<div class='postTabs_divs' id='postTabs_1_28'>
<span class='postTabs_titles'><b> Packages &amp; Features</b></span></p>
<table border="1" cellspacing="1" align="center" bordercolor="#FFFFFF">
<tbody>
<tr>
<td>
<h4>PLAN</h4>
</td>
<td align="center" bgcolor="#FFFFFF">5</td>
<td align="center">20</td>
<td align="center" bgcolor="#FFFFFF">50</td>
<td align="center">100</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF" bordercolor="#b5121b">
<h4><strong>FEATURES</strong></h4>
</td>
</tr>
<tr>
<td align="left">DIDs included</td>
<td align="center" bgcolor="#FFFFFF"><strong>2</strong></td>
<td align="center"><strong>4</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>6</strong></td>
<td align="center"><strong>20</strong></td>
</tr>
<tr>
<td align="left">Phone Extensions</td>
<td align="center" bgcolor="#FFFFFF"><strong>5</strong></td>
<td align="center"><strong>20</strong></td>
<td align="center" bgcolor="#FFFFFF"><strong>50</strong></td>
<td align="center"><strong>100</strong></td>
</tr>
<tr>
<td align="left">Queue Extensions</td>
<td align="center" bgcolor="#FFFFFF">1</td>
<td align="center">5</td>
<td align="center" bgcolor="#FFFFFF">10</td>
<td align="center">20</td>
</tr>
<tr>
<td align="left">IVR Extensions</td>
<td align="center" bgcolor="#FFFFFF">1</td>
<td align="center">3</td>
<td align="center" bgcolor="#FFFFFF">7</td>
<td align="center">10</td>
</tr>
<tr>
<td align="left">Conference  Extensions</td>
<td align="center" bgcolor="#FFFFFF">1</td>
<td align="center">2</td>
<td align="center" bgcolor="#FFFFFF">5</td>
<td align="center">10</td>
</tr>
<tr>
<td align="left">Calling Card Extensions</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">0</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">2</td>
</tr>
<tr>
<td align="left">Calling Card Codes</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">0</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Callback Extensions</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">1</td>
<td align="center" bgcolor="#FFFFFF">2</td>
<td align="center">5</td>
</tr>
<tr>
<td align="left">Callback Caller IDs</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">1</td>
<td align="center" bgcolor="#FFFFFF">2</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Intercom/Paging Extensions</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">1</td>
<td align="center" bgcolor="#FFFFFF">3</td>
<td align="center">5</td>
</tr>
<tr>
<td align="left">Voicemail Center Extensions</td>
<td align="center" bgcolor="#FFFFFF">0</td>
<td align="center">1</td>
<td align="center" bgcolor="#FFFFFF">2</td>
<td align="center">5</td>
</tr>
<tr>
<td align="left">Concurrent Calls</td>
<td align="center" bgcolor="#FFFFFF">2</td>
<td align="center">4</td>
<td align="center" bgcolor="#FFFFFF">6</td>
<td align="center">20</td>
</tr>
<tr>
<td align="left">Queue Members</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
<td align="center" bgcolor="#FFFFFF">Unlimited</td>
<td align="center">Unlimited</td>
</tr>
<tr>
<td align="left">Mailboxes</td>
<td align="center" bgcolor="#FFFFFF">5</td>
<td align="center">20</td>
<td align="center" bgcolor="#FFFFFF">50</td>
<td align="center">100</td>
</tr>
<tr>
<td align="left">911 and 411</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF" bordercolor="#b5121b">
<h4><strong>DISK SPACE</strong></h4>
</td>
</tr>
<tr>
<td align="left">Voicemail</td>
<td align="center" bgcolor="#FFFFFF">50 MB</td>
<td align="center">100 MB</td>
<td align="center" bgcolor="#FFFFFF">200 MB</td>
<td align="center">500 MB</td>
</tr>
<tr>
<td align="left">Call Recording</td>
<td align="center" bgcolor="#FFFFFF">0 MB</td>
<td align="center">20 MB</td>
<td align="center" bgcolor="#FFFFFF">200 MB</td>
<td align="center">500 MB</td>
</tr>
<tr>
<td align="left">Sound Files</td>
<td align="center" bgcolor="#FFFFFF">0 MB</td>
<td align="center">0 MB</td>
<td align="center" bgcolor="#FFFFFF">200 MB</td>
<td align="center">500 MB</td>
</tr>
<tr>
<td align="left">Music on Hold</td>
<td align="center" bgcolor="#FFFFFF">5 MB</td>
<td align="center">20 MB</td>
<td align="center" bgcolor="#FFFFFF">200 MB</td>
<td align="center">500 MB</td>
</tr>
<tr>
<td align="left">Received Faxes</td>
<td align="center" bgcolor="#FFFFFF">50 MB</td>
<td align="center">100 MB</td>
<td align="center" bgcolor="#FFFFFF">200 MB</td>
<td align="center">500 MB</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF" bordercolor="#b5121b">
<h4><strong>MANAGEMENT</strong></h4>
</td>
</tr>
<tr>
<td align="left">Extension</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Extension Features</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Phone Extension SIP</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Charging plan</td>
<td align="center" bgcolor="#FFFFFF">-</td>
<td align="center">-</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Sound</td>
<td align="center" bgcolor="#FFFFFF">-</td>
<td align="center">-</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Phone Numbers</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
<td align="center" bgcolor="#FFFFFF">YES</td>
<td align="center">YES</td>
</tr>
<tr>
<td align="left">Call API</td>
<td align="center" bgcolor="#FFFFFF">-</td>
<td align="center">-</td>
<td align="center" bgcolor="#FFFFFF">-</td>
<td align="center">YES</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle" bgcolor="#FFFFFF" bordercolor="#b5121b">
<h4><strong>PRICE </strong></h4>
</td>
</tr>
<tr>
<td align="left">
<h3>Setup fee</h3>
</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$50.00</td>
<td class="green-bold" align="center">$50.00</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$50.00</td>
<td class="green-bold" align="center">$50.00</td>
</tr>
<tr>
<td align="left">
<h3>Monthly fee</h3>
</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$80.00</td>
<td class="green-bold" align="center">$145.00</td>
<td class="green-bold" align="center" bgcolor="#FFFFFF">$260.00</td>
<td class="green-bold" align="center">$500.00</td>
</tr>
<tr>
<td colspan="5" align="center" valign="middle"  bordercolor="#b5121b"></br><br />
<a href="https://store.group3.ca/index.php?page=products&amp;category_id=13" target="_new"><img src="http://group3.ca/picture_library/ordernow.png" border="0" alt="" /></a></td>
</tr>
</tbody>
</table>
<p></div>

</p>
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		<item>
		<title>What does Group3 do?</title>
		<link>http://group3.ca/voip-canada/</link>
		<comments>http://group3.ca/voip-canada/#comments</comments>
		<pubDate>Sat, 25 Dec 2010 19:03:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[About Group3]]></category>

		<guid isPermaLink="false">http://new.group3.ca/?p=20</guid>
		<description><![CDATA[Overview Group3 is Toronto / Markham based, Canadian company,  which has been providing VoIP services to local and international customers since 2001. Group3 main focus is to provide VoIP wholesale and also business class IP PBX service.  Group3 also  provides a wide variety of hosted VoIP solutions including for those who are in wholesale termination [...]]]></description>
			<content:encoded><![CDATA[<p><div class='postTabs_divs postTabs_curr_div' id='postTabs_0_20'>
<span class='postTabs_titles'><b>Overview</b></span></p>
<p>Group3 is Toronto / Markham based, Canadian company,  which has been providing VoIP services to local and international customers since 2001.</p>
<p>Group3 main focus is to provide VoIP wholesale and also business class IP PBX service.  Group3 also  provides a wide variety of hosted VoIP solutions including for those who are in wholesale termination or VOIP retail business, eg. IPPBX, phone cards, call back or call shop, etc &#8230;</p>
<p>Group3 also enjoys benefits of a powerful, fully redundant network infrastructure of its sister company Cirrus Tech. Ltd. ( www.cirrushosting.com / www.cirrusx.ca ).</p>
<p><strong>Network Infrastructure:</strong></p>
<p>Cirrus Tech. Ltd.&#8217;s network has been engineered from the ground up to  accommodate the high-availability demands of the internet&#8217;s most popular  websites. Operating via private peering connections and public Network  Access Points, our expansive, redundant network was designed to offer a  forward-thinking alternative to the existing network options. We utilize  multiple major upstream providers to ensure continuous Internet  connectivity, greater route diversity, and ultimately, enhanced Internet  performance. This strategic combination allows customer traffic to be  routed over the best available connections.</p>
<p>Cirrus Tech Ltd. is benefiting from various internet bandwidth and  connectivity providers. Our major provider is at the moment Cogent Co., a  Tier one bandwidth provider.</p>
<p>Cogent&#8217;s end-to-end optical network  consists of multiple metropolitan IP-over-WDM fiber rings located in  Cogent&#8217;s major markets throughout the United States and Europe. Cogent  currently has a presence in over 85 markets throughout North America and  Europe. Cogent&#8217;s network provides each building or data center with up  to 5 Gbit/s of dedicated bandwidth. Layer 3 edge routers in each  building are connected to Cisco Layer 3 Terabit core routers over two  diverse optical paths. These core routers are tied together via an  international backbone network consisting of multiple 10 Gbit/s DWDM  optical links. With a currently implemented capacity of 80 Gbit/s in the  United States and 40 Gbit/s in Europe, Cogent&#8217;s international IP  network is the largest in the world and is scalable to a total capacity  of over one Terabit. (Source Cogentco.com)</p>
<div class="pic"><img src="http://cirrushosting.com/images/network_map_small.jpg" alt=" " width="306" height="245" /></div>
<p>Bandwidth  Utilization: Cirrus Tech. Ltd.&#8217;s Network currently has plenty of excess  capacity, even during peak hours. This allows us to accommodate even the  largest spikes in traffic that are often associated with the most  popular websites. We are always adding network connectivity and new  routes in an effort to make sure content is delivered to your users as  efficiently as possible. The low bandwidth utilization also allows for  maximum uptime, even if one of our providers has an outage. This is just  another reason to outsource your dedicated server to Cirrus Tech. Ltd.</p>
<p><strong>Network and Data Center:</strong></p>
<p>Cirrus Tech. Ltd. employs 2 Data Centers for its web hosting and hosted exchange operations. Our primary <strong>Data Center</strong> is located at 151 Front St. in Downtown Toronto, and a secondary data center is located in central Toronto.</p>
<p>Cirrus Tech. Ltd. is taking advantage of industry leading local fiber  optics networks which offer virtually unlimited data transfer capacity  with the lowest latency. This has enabled us to connect to Tier 1  internet bandwidth providers on the same infrastructure. The whole  network is being monitored by 24&#215;7 on site engineers and in case of  connectivity failures backup loops will deliver the data seamlessly.</p>
<p>Our Data Centers are protected by uninterruptible backup batteries and  industry standard diesel generators which will provide required power  for about 7-10 days in case of disasters.</p>
<p></div>

<div class='postTabs_divs' id='postTabs_1_20'>
<span class='postTabs_titles'><b> Privacy Policy</b></span></p>
<p>This statement has been created to demonstrate our commitment to  privacy. This document also discloses the information gathering  practices for this web site. If you have any questions about our  policies please contact us.</p>
<p>Security:</p>
<p>Group3 Corp. uses  strict measures to protect the loss, misuse, abuse, and alteration of  files stored on our servers. Group3 Corp. has security  systems in place that monitor the integrity of files needed and used by  the operating system. In the event of modification of any of the  critical files the server will be shutdown and an administrator will be  paged. We have detailed logs of events that occur on the server at all  times.</p>
<p>Account Information is password-protected for your privacy and  security. In certain areas of our websites, as identified on the site,  Group3 Corp. uses industry-standard SSL-encryption to  protect data transmissions.</p>
<p>Registration/Ordering:</p>
<p>Group3 Corp. requires users to provide personal  information when signing up for our services.. Information is protected  with the highest of security standards and will not be sold or given to  third parties for any reason.</p>
<p>IP Address:</p>
<p>An Internet  Protocol (&#8220;IP&#8221;) address is a number assigned to your computer whenever  you access the Internet. Group3 Corp. may record the IP  addresses of visitors to its Website. While an IP address may reveal  your ISP or geographic area, we cannot determine your identity solely  based upon your IP address.</p>
<p>Questions?</p>
<p>If you have questions or suggestions about this privacy statement, or your own personal information, please e-mail us at please contact us.</p>
<p></div>

<div class='postTabs_divs' id='postTabs_2_20'>
<span class='postTabs_titles'><b> Terms of Service</b></span></p>
<p>Upon activation of your account with   Group3 Corp.    this agreement becomes active and will become void once the account with  the Provider is terminated.</p>
<p>Group3 Corp.  services may only be used for lawful purposes:</p>
<p>Transmitting,  Storage, or Distribution of any information, data or material in  violation of Canada regulation or law, or by the common law, is  prohibited. This includes, but is not limited to copyright, trademark,  trade secret, or any other statue.   Group3  Corp.     reserves the right to remove the infringing data from its server along  with the account at our discretion. Group3  Corp. forbids  anyone using our servers to distribute, store or transmit obscene or  pornographic material, or any other material which Group3 Corp. determines unacceptable.</p>
<p>Liability:</p>
<p>If a malicious user obtains access to an account, either through the  purposeful distribution of account information or due to a faulty  program on the account, the client will be held liable for any damages  caused by the intruder. If you know someone has obtained the password to  your account, please notify us immediately, so that we may rectify the situation before any damage is caused.</p>
<p>Cancellations:</p>
<p>Group3  Corp. reserves the right to terminate any  account at the discretion of the management. Group3 Corp.  will refund the designated amount as determined by the billing for  accounts that have not violated our Terms of Service. If cancellation is  caused by a customer&#8217;s failure to abide by the Terms of Service, then  no refund will be issued.</p>
<p>Customers have the right to cancel their service at any time by contacting us or using the control panel console provided.</p>
<p>Disclaimer:</p>
<p>Group3 Corp. is not responsible for content  distributed through our customers&#8217; websites and will not be held liable  for such. Group3 Corp. makes no warranties of any kind,  expressed or implied, for services it provides. Group3  Corp. disclaims any warranty or merchantability or fitness for a  particular purpose. This includes loss of data or service failures  resulting from network failures, attacks,  hardware / software  malfunctions and all service interruptions caused by Group3 Corp. and its employees. Group3 Corp.  reserves the right to deny new accounts to anyone deemed a risk by the  staff. Group3 Corp. reserves the right to revise its  policies at any time without prior notification.</p>
<p></div>

</p>
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		<item>
		<title>Group3 SIP Registrar</title>
		<link>http://group3.ca/phone-canada/</link>
		<comments>http://group3.ca/phone-canada/#comments</comments>
		<pubDate>Sat, 25 Dec 2010 18:58:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Home Users]]></category>

		<guid isPermaLink="false">http://new.group3.ca/?p=18</guid>
		<description><![CDATA[This service has been designed to let users who need to lower their long distance calls by means of using: Software VOIP/SIP based phones on their laptop, desktop, PCs Hardware VOIP/SIP based phones, like Linksys, Grandstream, etc &#8230; *This service only allows to make outgoing calls and does not support incoming calls]]></description>
			<content:encoded><![CDATA[<p>This service has been designed to let users who need to lower their long distance calls by means of using:</p>
<ul>
<li>Software VOIP/SIP based phones on their laptop, desktop, PCs</li>
<li>Hardware VOIP/SIP based phones, like Linksys, Grandstream, etc &#8230;</li>
</ul>
<p>*This service only allows to make outgoing calls and does not support incoming calls</p>
]]></content:encoded>
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		<item>
		<title>VOIP Wholesale and Carrier Interconnections &#8211; 200+ Carriers and Counting</title>
		<link>http://group3.ca/carrier-solutions/</link>
		<comments>http://group3.ca/carrier-solutions/#comments</comments>
		<pubDate>Sat, 25 Dec 2010 18:52:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Carrier Solutions]]></category>

		<guid isPermaLink="false">http://new.group3.ca/?p=16</guid>
		<description><![CDATA[A to Z Termination Group3 provides complete destinations list for VoIP calling. All of our packages contain numerous fail-over routes , which means that if your call is not placed on one route it is automatically directed to another route, until the call is placed successfully. We constantly add new routes in an ongoing effort [...]]]></description>
			<content:encoded><![CDATA[<p><div class='postTabs_divs postTabs_curr_div' id='postTabs_0_16'>
<span class='postTabs_titles'><b> A to Z Termination</b></span></p>
<p>Group3 provides complete destinations list  for VoIP calling.</p>
<p>All of our packages contain numerous  fail-over routes , which means   that if your call is not placed on one route it  is automatically   directed to another route, until the call is placed  successfully.</p>
<p>We constantly add new routes in an ongoing  effort to improve the quality of the routes and the competitiveness of our  pricing.</p>
<p>When you sign up to Group3 you get the  assurance that your pricing   will always be in line with the market, so when  market prices go down,   we will reduce your prices also.</p>
<p><strong>A-Z Package description</strong></p>
<p><strong>Silver package</strong> – Our most competitively  priced package. Sign up to get the best pricing for all international  destinations.</p>
<p><strong>Gold Package</strong> – All the routes in our gold  package provide higher than average call quality.<br />
On top of that Users of the Gold package enjoy an average of 4-5  possible fail over routes, ensuring call placement and  quality.</p>
<p><strong>Premium Package</strong> – we only use the best  quality   routes in our premium Package, which has an average of 6 possible   fail-over routes and uses Tier-1 carriers for placing the call.</p>
<p>Get the latest rate sheet:<a href="http://group3.ca/Group3Corp_AZ_Rates.xls"> http://group3.ca/Group3Corp_AZ_Rates.xls</a></p>
<p></div>

<div class='postTabs_divs' id='postTabs_1_16'>
<span class='postTabs_titles'><b> SIP Trunking</b></span></p>
<p>A Session Initiation Protocol (SIP) connection is a Voice over Internet Protocol (VoIP) service offered by many Internet telephony service providers (ITSPs) that connects a company&#8217;s private branch exchange (PBX) telephone system to the public switched telephone network (PSTN) via the Internet.</p>
<p>Using a SIP connection may simplify administration for the organization as the SIP connection typically uses the same Internet access that is used for data. This often removes the need to install Basic Rate Interface (BRI) or Primary Rate Interface (PRI) telephone circuits. (source: http://en.wikipedia.org/wiki/SIP_connection)</p>
<p>Who can benefit from this service?</p>
<ul>
<li>Businesses with branch offices and require to save on inter-office communications.</li>
<li>IP-PBX service providers</li>
</ul>
<p></div>

<div class='postTabs_divs' id='postTabs_2_16'>
<span class='postTabs_titles'><b> Canadian Numbers (DID)</b></span></p>
<p>Group3 provides numbers or DIDs for over 400 cities and  towns. The infrastructure has adopted allows to deliver high quality  voice service for businesses and carriers who wish to lower long  distance costs without having physical presence in those areas.</p>
<p>Who would benefit from this service?</p>
<ul>
<li>Businesses wanting to have to provide local numbers in cities they have customers or business partners.</li>
<li>Businesses with branch offices and require to save on inter-office communications</li>
<li>Phone card companies who want to provide local access numbers,</li>
</ul>
<p>And many more …</p>
<p></div>

<div class='postTabs_divs' id='postTabs_3_16'>
<span class='postTabs_titles'><b> FAQ</b></span></p>
<p class="faq-catname">General</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-do-i-connect-my-voip-or-ip-pbx-gateway-to-group3-service">How do I connect my VOIP or IP PBX gateway to Group3 service?</a></div><div class="faq-answer"><p>Connecting with Group3  is very simple. In order to start please  open a test account through our website at by clicking on the “Sign-up  now” button. When the registration form opens up please provide all the  requested info.  After submitting your information a new user account  will be created for you automatically. The next step is to use the account control panel to request a test  account with one of our packages (silver, gold, or premium).<br />
One you have chosen a specific package, we will create your account for  you and send you an email with all the required technical info, which  you will need in order to setup your own system.</p>
<p>That's it!!! After setting up you system you can start sending calls to Group3.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=where-do-i-find-group3%e2%80%99s-rates">Where do I find Group3’s rates? </a></div><div class="faq-answer"><p>You can find our rates on our website at http://www.group3.ca/Group3Corp_AZ_Rates.xls</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=what-is-a-z-termination-service">What is A-Z Termination Service?</a></div><div class="faq-answer"><p>Group3 provides international call services to all possible countries.   The industry term for such a service is A-Z because it covers all  countries from Angola to Zimbabwe.</p>
</div>
<p class="faq-catname">Buying &amp; Selling VOIP Direct Routes</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=i-would-like-to-purchase-direct-routes-from-group3-what-should-i-do">I would like to purchase direct routes from Group3. What should I do?</a></div><div class="faq-answer"><p>If you have a large volume of traffic over 500k monthly and would like  to sign up to our wholesaler package please contact us through   <a href="mailto:sales@group3.ca">sales@group3.ca</a>.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=can-group3-purchase-my-direct-route">Can Group3 purchase my direct route?</a></div><div class="faq-answer"><p>Yes, Group3   does buy direct routes , if you have such routes to offer please send us an email to   <a href="mailto:sales@group3.ca">sales@group3.ca</a> . please include in the email the ASR ACD and rate for this route.</p>
</div>
<p class="faq-catname">Payments and Billing</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-long-does-it-take-to-apply-credit-to-my-account">How long does it take to apply credit to my account? </a></div><div class="faq-answer"><p>Depending on the method of payment and the origin of the transaction, some payments can take up to 72 hours to process.<br />
Because of that please make sure that you always keep your account with extra funds for at least 72 hours worth of calls.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=after-sending-payments-how-does-my-account-get-credited">After sending payments, how does my account get credited? </a></div><div class="faq-answer"><p>After sending money using one of the methods mentioned above, please  open a support ticket, and include the following information: you  account name and all the reference info for the financial transaction.<br />
Our billing team will verify your transaction and credit your account accordingly.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=which-email-address-should-i-use-to-send-payments-throuh-paypal">Which email address should I use to send payments throuh paypal?</a></div><div class="faq-answer"><p><a href="mailto:sales@group3.ca">sales@group3.ca</a></p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-do-i-send-payments-through-western-union">How do I send payments through western union? </a></div><div class="faq-answer"><p>Payments should be sent to:<br />
Ali Mirdamadi<br />
601-3601 HWY 7 EAST<br />
Markham, ON, L3R 0M3, CANADA</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=what-is-the-account-information-for-wire-transfer-payments">What is the account information for wire transfer payments? </a></div><div class="faq-answer"><p>You can wire your payments to either of the following accounts:</p>
<ol>
<li> <strong> US: </strong>
<p>Name: Ali Mirdamadi<br />
Account Number: 705 303-237-4<br />
Bank Name: RBC Centura<br />
Routing/ABA #: 067012882</p>
<p>Currency: <strong>USD</strong></li>
<li><strong>Canada:</strong>
<p>Name of Bank:                      Royal Bank of Canada<br />
Address:                              7481 Woodbine Ave.<br />
                                          MARKHAM, ONTARIO, L3R 2W1<br />
Transit Number:                     03012<br />
Account Number:                   4005906<br />
Swift Code:                           ROYCCAT2<br />
ABA #:                                 021000021<br />
For:                                     Group3 Corp.</p>
<p>Currency: <strong>USD</strong></li>
</ol>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-can-i-send-money-to-group3">How can I send money to Group3? </a></div><div class="faq-answer"><p>Group3 accepts the following payment methods Wire Transfers to our accounts in the US or Canada, Western Union, and PayPal.</p>
</div>
<p class="faq-catname">Reselling Termination</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=i-already-have-existing-customers-and-carriers-and-i-am-looking-for-a-hosted-switching-and-billing-can-group3-provide-them-for-me">I already have existing customers and carriers and I am looking for a hosted switching and billing, can Group3 provide them for me?</a></div><div class="faq-answer"><p>If you already have customers and a large volume of calls, Group3 can  offer you hosted switch services. If you sign up to our hosted service  you will receive your own online control panel , which will allow you to  add customers , and carriers and set your own prices .</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=i%e2%80%99d-like-to-become-a-voip-retailer-and-offer-ippbx-and-residential-services-to-my-own-customers">I’d like to become a VoIP Retailer and offer IP/PBX and residential services to my own customers. What can Group3 do for me?</a></div><div class="faq-answer"><p>If you want to offer VoIP services to retails customers you can sign up  with our Hosted PBX program. You will receive your own dedicated PBX  that allows you to register retails customers and provide class-5  residential services to them.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=i%e2%80%99d-like-to-become-a-voip-wholesaler-and-offer-a-z-termination-to-my-own-customers-what-can-group3-do-for-me">I’d like to become a VoIP Wholesaler and offer A-Z termination to my own customers. What can Group3 do for me?</a></div><div class="faq-answer"><p>Becoming is a VoIP wholesaler is easy. All you need to do is sign up to  our Reseller program. You will receive your own online portal for you  and your customers ,  you can add your own customers and set your own  prices , for further info please contact   <a href="mailto:sales@group3.ca">sales@group3.ca</a>.</p>
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<p class="faq-catname">Technical Issues</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-do-i-setup-my-asterisk-with-a-to-z-termination-service-through-freepbx">How do I setup my Asterisk with A to Z Termination Service through FreePBX? </a></div><div class="faq-answer"><p>Try to define a new Trunk in your Free PBX as shown below,<br />
copy and paste the following in "Peer Details Section" :</p>
<p>canreinvite=no<br />
context=from-pstn<br />
host=208.69.56.54<br />
insecure=invite,port<br />
type=friend</p>
<p>and then assign the trunk to one of your outbound routes.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-to-setup-my-asterisk-with-a-to-z-termination-service">How to setup my Asterisk with A to Z Termination Service?</a></div><div class="faq-answer"><p>Step 1: Edit the file "extenstion_additionals.conf"  and copy paste the following  under  [globals] section.<br />
Note: Make sure you replace "TECH_PREFIX_PROVIDED_BY_GROUP" with the Prefix sent to you by Group3 Support.</p>
<p>OUTKEEPCID_1 = off<br />
OUTCID_1 =<br />
OUTMAXCHANS_1 =<br />
OUTPREFIX_1 = TECH_PREFIX_PROVIDED_BY_GROUP#<br />
OUT_1 = SIP/G3-Term</p>
<p>Step 2: Add the following in sip_additional.conf</p>
<p>[G3-Term]<br />
type=friend<br />
insecure=invite,port<br />
host=208.69.56.54<br />
context=from-pstn<br />
canreinvite=no</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=my-calls-are-going-through-but-i-am-not-happy-with-the-quality-to-a-specific-destination">My calls are going through, but I am not happy with the quality to a specific destination? </a></div><div class="faq-answer"><p>If you are not happy with the quality of some of you calls. Please open a  support ticket through our website and provide us with the CDR’s of the  failed calls. Please Note we have to receive the failed CDR’s in order to troubleshoot  the problem.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=some-of-my-calls-are-not-going-through-what-should-i-do">Some of my calls are not going through, what should I do? </a></div><div class="faq-answer"><p>If some of your calls are going through and some don’t, it might be a  route issues. Please open a support ticket through our website and  provide us with the CDR’s of the failed calls.<br />
Please Note we have to receive the failed CDR’s in order to troubleshoot the problem.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=none-of-my-calls-are-going-through-what-should-i-do">None of my calls are going through, what should I do? </a></div><div class="faq-answer"><p>If all your calls are not going through it might be  a connectivity  issues , please verify that you have provided us with the correct IP  addresses for your servers and that you are using the correct tech  prefix and destination IP’s which we assigned to you.<br />
Another possibility might be that you ran out of credit in your account and need to reload it.</p>
<p>If your system us setup properly and your account does have credit, but  you are still not able to send calls , please open a support ticket  through our website , and provide all relevant info including : account  name , origin IP, tech prefix, and destination IP.</p>
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<p class="faq-catname">Test Accounts and Control Panel</p><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=which-routing-package-should-i-use">Which routing package should I use? </a></div><div class="faq-answer"><p>Group3 offers 3 retail packages silver gold, and premium. All 3 packages  cover all destinations (A-Z) , and they provide multiple failovers for  each route.  The difference between the packages is the number of failovers for each  route and the quality of the failover routes. This means that the premium package will provide more failovers then the  silver package, and it will include more expensive and higher quality  routes. The best way to decide which package is best for you is to try them and  see which one addresses your needs.</p>
<p>Customers with large call volume can sign up to all packages and route  some of their traffic through our silver package  , some of it through   our gold package  and the rest through the premium package.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=how-can-i-open-an-a-z-account-with-group3">How can I open an A-Z account with Group3?</a></div><div class="faq-answer"><p>i.	In order to start please open a test account through our website at  by clicking on the “Sign-up now” button. When the registration form  opens up please provide all the requested info.  After submitting your  information a new user account will be created for you automatically. The next step is to use the account control panel to request a test  account with one of our packages (silver, gold, or premium).</p>
<p>ii.	One you have chosen a specific package, we will create your account  for you and send you an email with all the required technical info,  which you will need in order to setup your own system.</p>
</div><div class="faq-title"><a href="http://www.group3.ca?qa_faqs=can-i-test-the-quality-of-the-calls-before-sending-payments">Can I test the quality of the calls before sending payments? </a></div><div class="faq-answer"><p>Yes  when you sign up for a test account we will give you free credit for  testing. You try our packages and routs , and send money only when you  want to start using live calls.</p>
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